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LEADERSHIP AGENDA

OPERATIONAL SCAN

DEPARTMENT PERFORMANCE

Workforce Development

Elisabeth Buck, Director

Mission Statement:
Iowa Workforce Development (IWD) will contribute to Iowa's economic growth by providing quality customer-driven services that support prosperity, productivity, health and safety for Iowans.

Helping Iowans earn good wages
Putting Iowans to work
Sustaining Iowans' employment
Preparing younger youth for Iowa's workforce
Average number of days from Workers Comp petition to decision

•  Performance Plan - How we measure our progress


•  Strategic Plan - How we plan for progress
•  Performance Report - How we report our progress
• Department Home Page - Learn more about this department

Why this is important:
The average wage of people of various backgrounds who receive employment and training services is a good indication of the quality of their services and the types of jobs available to them in Iowa.

• WIA Adult - The Workforce Investment Act program for Adults offers several types of services including job training for low-income participants.
• WIA Older Youth - This Workforce Investment Act program serves youth age 18-21.
• WIA Dislocated Workers - This Workforce Investment Act program provides training and other services to workers who are affected by layoffs or plant closings.
• Employment Services - This measures the effectiveness of job search assistance services provided through IWD's statewide network of offices.

NOTE: These programs operate based on a federal program years which are numbered differently from state fiscal years. Federal program year 2004, for example, is the same as state fiscal year 2005.


What we're doing about this:
Iowa Workforce Development and its partner organizations are applying new technologies and making other improvements to services to increase both efficiency and effectiveness in all programs.

Why this is important:
The success that people of various backgrounds who receive employment and training services have in finding jobs is a good indication of the quality of the services they received.

• WIA Adult - The Workforce Investment Act program for Adults offers several types of services including job training for low-income participants.
• WIA Older Youth - This Workforce Investment Act program serves youth age 18-21.
• WIA Dislocated Workers - This Workforce Investment Act program provides training and other services to workers who are affected by layoffs or plant closings.

NOTE: These programs operate based on a federal program years which are numbered differently from state fiscal years. Federal program year 2004, for example, is the same as state fiscal year 2005.

What we're doing about this:
Iowa Workforce Development and its partner organizations are applying new technologies and making other improvements to services to increase both efficiency and effectiveness in all programs.

Why this is important:
The ability that people of various backgrounds who receive employment and training services have in retaining jobs is a good indication of the quality of services they received.

• WIA Adult - The Workforce Investment Act program for Adults offers several types of services including job training for low-income participants.
• WIA Older Youth - This Workforce Investment Act program serves youth age 18-21.
• WIA Dislocated Workers - This Workforce Investment Act program provides training and other services to workers who are affected by layoffs or plant closings.

NOTE: These programs operate based on a federal program years which are numbered differently from state fiscal years. Federal program year 2004, for example, is the same as state fiscal year 2005.

What we're doing about this:
Iowa Workforce Development and its partner organizations are applying new technologies and making other improvements to services to increase both efficiency and effectiveness in all programs.

Why this is important:
The success that people of various backgrounds who receive employment and training services have in finding jobs is a good indication of the quality of the services they received.

• WIA Younger Youth Skill Attainment Rate- The percent of younger youth who are employed, enrolled in post-secondary education, or enrolled in advanced training following employment and training services is a good indication of the quality of their services.
• WIA Younger Youth Retention Rate- The percent of younger youth who stay in school or retain a job six months after receiving employment and training services is a good indication of the quality of their services.
• WIA Younger Youth Attainment of a Degree or Certificate - The percent of eligible younger youth who attain a high school diploma, GED, or skill certificate after receiving employment and training services is a good indication of the quality of their services.

NOTE: These programs operate based on a federal program years which are numbered differently from state fiscal years. Federal program year 2004, for example, is the same as state fiscal year 2005.

What we're doing about this:
Iowa Workforce Development and its partner organizations are applying new technologies and making other improvements to services to increase both efficiency and effectiveness in all programs.

Why this is important:
The average days between the filing of a petition and the day a decision is rendered by the Division of Workers' Compensation determines how long an injured worker must wait to receive compensation for the injury sustained on the job.


What we're doing about this:
Iowa Workforce Development is improving performance in all programs by streamlining processes and applying technology as appropriate.

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