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LEADERSHIP AGENDA

Operational Scan

ECONOMIC INDICATORS

DEPARTMENT PERFORMANCE

DEPARTMENT PERFORMANCE

Veterans Home

Timon Ouijiri, Commandant

Mission Statement:
CARING - Our Only Reason for Being

Quality of Life Survey results
Addressing the issue of chronic pain
Increasing resident independence

MORE DEPARTMENT PERFORMANCE

  • Download PDF document Performance Plan - How we measure our progress

  • Download PDF document Strategic Plan - How we plan for progress

  • Download PDF document Performance Report - How we report our progress

  • Department Home Page - Learn more about this department

Highlighted Measure:

Percentage of residents who believe they are treated with care and consideration.

Data Source: Iowa Veterans Home, Performance Improvement Resident Satisfaction Survey

Updated annually

NOTE: The measurement instrument for this measure was changed in 2010-2011, so data was not reported for the period of transition.

Updated 01/11/2017

 

 

GRAPH - Quality of Life Survey Results

Why this is important:
This measures each resident's perceptions of his/her satisfaction with life and feeling that they are being treated with care and consideration. It also provides important data for the facility and each unit. The Iowa Veterans Home has a 20-item instrument that measures satisfaction over various aspects of life including nursing and physician care, as well as satisfaction with spiritual, recreation, food, laundry, physical rehabilitation, environmental services, social work and other areas. The percentage shown is the average of the entire facility.


What we're doing about this:
The survey results are compiled and evaluated by the facility, as well as the individual units. Each unit team works with the residents living in the household to identify priority areas for improvement. Together they develop an action plan to address the item(s).

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Highlighted Measure:

Percent of residents who self-report pain.

Data Source: Iowa Veterans Home, Minimum Data Set, Centers for Medicare Services

Updated bi-annually

NOTE: The measurement parameters for this measure were changed in 2011, so data was not reported for that period of transition.

Updated 01/11/2017

 

GRAPH - Addressing the Issue of Chronic Pain

Why this is important:
Research indicates that at least 40% to 85% of nursing facility residents have persistent pain. This meausre is used to assess the percent of long-stay residents who self-report either (1) almost constant or frequent moderate to severe pain or (2) any very severe/horrible pain.


What we're doing about this:
Accurate assessment and treatment of persistent pain improves quality of life. Ongoing resident and employee education on pain management best practices continues. Standardized pain measurement tools are used to address resident pain promptly.

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Highlighted Measure:

Percent of Physical Restraints

Data Source: Iowa Veterans Home, Minimum Data Set, Centers for Medicare Services

Updated bi-annually

NOTE: The measurement parameters for this measure were changed in 2011, so data was not reported for that period of transition.

Updated 01/11/2017


GRAPH - Increasing Resident Independence

Why this is important:
The Iowa Veterans Home supports resident rights to be free from restraints to attain and maintain his/her highest practicable well-being and to limit restraint use to circumstances in which the resident has medical symptoms that warrant the use of restraints.


What we're doing about this:
The Iowa Veterans Home monitors the use of restraints. Restraint use is limited and use is individualized. Routine reassessment provides opportunity for restraint reduction. Our long-term goal is to be a restraint free facility.

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