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LEADERSHIP AGENDA

OPERATIONAL SCAN

DEPARTMENT PERFORMANCE

Veteran's Affairs

Patrick J. Palmersheim, Executive Director

Mission Statement:
To enable management, staff, and our customers to accomplish their objectives by working cooperatively with them. To seek to constantly improve resources to serve Iowa veterans, their dependents and survivors, in securing benefits provided by first federal and state laws.

Enrollees using VA health care
VA medical expenditures
compensation and pension dollars
Veteran population

•  Performance Plan - How we measure our progress
•  Strategic Plan - How we plan for progress
•  Performance Report - How we report our progress


• Department Home Page - Learn more about this department

Why this is important:
These data show we are getting veterans enrolled in the VA Healthcare system and in turn getting more Iowans with Healthcare coverage at no cost to the state. The medical benefits shows the number of veterans receiving their care from the VA Healthcare system along with the amount of money spent for the care.


What we're doing about this:
We are conducting out reach "Supermarkets" for a one-stop shop to get signed up for all their entitled benefits.

Why this is important:
The graphic on Compensation/Pension shows the amount of money being paid to veterans in Iowa.

What we're doing about this:
the amount of money being paid to Iowa's veteran population continues to increase even though the veteran population in Iowa is decreasing. this indicates a large percentage of Iowa's veterans had not been accessing their federal veteran's benefits until Veteran's Affairs service workers began making concerted effort to enroll eligible Iowans. For fiscal year 2007, two new service officers are being added to the staff at Veteran's Affairs. These service officers will help additional veterans and families apply for compensation and Pension benefits from the Federal Veterans Administration.

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