Inspections and Appeals
Dean Lerner,
Director
Mission Statement:
The Department of Inspections and Appeals will administer
and enforce state and federal laws to provide for the protection
of the public interests and ensure program integrity in
programs and services administered by the executive branch.
Measures:
Increase in active certified targeted
small businesses
Timeliness of administrative contested
case decisions
Timely inspections of nursing facilities
Immediate jeopardy complaints and
incident investigations
Collection of misspent public assistance
Making sure restaurant food is safe
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Performance Plan - How we measure our progress
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Strategic
Plan - How we plan for progress
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Performance
Report - How we report our progress
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Department Home Page - Learn more about this department
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Highlighted Measure:
Percentage increase in the number of active certified
targeted small businesses.
Data Source: Department of Inspections & Appeals
Updated 8/6/09 |
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Why
this is important:
This measure shows that the Department is enhancing the
outreach and education efforts to individuals who may want
to apply to be a certified targeted small business.
What we're doing about this:
Increase education efforts are resulting in an increase of applications being received.
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Highlighted Measure:
Percentage of administrative contested case proposed
decisions issued or heard within the prescribed
timeframes (Food Assistance 38 days, Other DHS Appeals
65 days, DOT OWI 45 days).
Data Source: Department of Inspections & Appeals
Updated 8/6/09 |
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Why
this is important:
This measure shows how the Department of Inspections and
Appeals ensures recipients are afforded a timely due process
for adverse actions taken by the Department of Human Services
regarding food assistance, other appeals and the Department
of Transportation regarding OWI cases.
What we're doing about this:
Improvements have been made in the scheduling and decision-issuance
processes to ensure time delays are minimized or eliminated.
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Highlighted Measure:
Percent of nursing facilities inspected within 15.9
months.
Data Source: Department of Inspections & Appeals, Health
Facilities Division
Updated 8/6/09
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Why
this is important:
To ensure the health, safety and welfare of residents in
nursing homes, inspections must be done in a timely manner.
This measure ensures that those inspections happen in a
timely manner.
What we're doing about this:
The Department of Inspections & Appeals has moved staff around to make sure this federal deadline is met.
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Highlighted Measure:
Percent of immediate jeopardy complaints and incident
investigations initiated within two working days.
Data Source: Department of Inspections & Appeals, Investigations
Division
Updated 8/6/09 |
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Why
this is important:
This measure ensures that the Department protects Iowa's
most vulnerable citizens by investigating complaints and
incidents in a timely manner.
What we're doing about this:
The Department of Inspections & Appeals has moved staff around to make sure this deadline is met.
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Highlighted Measure:
Dollars collected for misspent public assistance
for the year.
Data Source: Department of Inspections & Appeals, Investigations
Division
Updated 8/6/09 |
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Why
this is important:
This measure shows the amount of money being put back into
the General Fund. This number is not a measure of performance,
rather just a demonstration of the money that can be put
back into circulation based on our efforts.
What we're doing about this:
The department continues to explore effective and efficient
collection methods in collaboration with the Department
of Human Services.
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Highlighted Measure:
Percentage of food establishment
inspections conducted by state
inspectors in compliance with
the FDA Food Code.
Data Source: Department of Inspections & Appeals, Food
and Consumer Safety Bureau
NOTE: Data reported annually at
the end of the state fiscal year.
Updated 8/6/09
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Why
this is important:
The FDA Food Code inspection frequency uses risk factors,
based on scientific research, to determine the level of
risk for consumers to get a foodborne illness from a particular
establishment. Consistently meeting the inspection frequency
means consumers are more assured of safe food when they
go out to eat.
What we're doing about this:
This percentage is lower than last year, due to one of the inspectors moving into a full time Training Officer position. This again reduced the number of inspections that could be completed during the year.
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