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Operational Scan

OPERATIONAL SCAN

LEADERSHIP AGENDA

DEPARTMENT PERFORMANCE

DEPARTMENT PERFORMANCE

Commerce - Credit Union

James Forney, Superintendent

Mission Statement:
To safeguard the interests of credit union depositors and stakeholders through the effective administration and execution of the laws relating to credit unions.

State chartered credit unions remain sound
Resolving complaints
Charter credit unions examined timely

MORE DEPARTMENT PERFORMANCE

  • Download PDF document  Performance Plan - How we measure our progress

  • Download PDF document  Strategic Plan - How we plan for progress

  • Download PDF document  Performance Report - How we report our progress

  • Department Home Page - Learn more about this department

Highlighted Measure:

Percent of state chartered credit unions operated in a safe and sound manner and in compliance with applicable laws and regulations.

Data Source: Credit Union Division database reporting system

Updated 5/1/08

 

GRAPH - Credit Union CAMEL Ratings

Why this is important:
Composite ratings are based on a careful evaluation of an institution's managerial, operational, financial, and compliance performance. The six key components used to assess an institution's financial condition and operations are: capital adequacy, asset quality, management capability, earnings quantity and quality, the adequacy of liquidity, and sensitivity to market risk. The rating scale ranges from 1 to 5, with a rating of 1 indicating: the strongest performance and risk management practices relative to the institution's size, complexity, and risk profile; and the level of least supervisory concern. A 5 rating indicates: the most critically deficient level of performance; inadequate risk management practices relative to the institution's size, complexity, and risk profile; and the greatest supervisory concern. The composite ratings are defined as follows:

Composite 1 Rating - indicates strong performance and risk management practices, and any weaknesses are minor and can be handled in a routine manner. These credit unions give no cause for supervisory concern.
Composite 2 Rating - reflects satisfactory performance and risk management practices, areas of weakness may be present but are considered minor and if left unchecked could develop into greater concern. These credit unions have minor supervisory contact.
Composite 3 Rating - represents performance that is flawed to some degree and risk management practices may be less than satisfactory, credit unions require more than usual supervisory attention to address deficiencies.
Composite 4 Rating - refers to poor performance of serious supervisory concern that, if left unchecked, would be expected to lead to conditions that could threaten the viability of the credit union, and weaknesses and problems are not being satisfactorily resolved.
Composite 5 Rating - considered unsatisfactory performance that is critically deficient and in need of immediate remedial attention, weaknesses and severity of problems are beyond management's ability or willingness to control or correct, and these conditions directly threaten the viability of the credit union. These credit unions have a high probability of failure, are under continuous supervisory scrutiny and involvement, and will likely require emergency assistance, liquidation, merger or acquisition.


What we're doing about this:
Our vision is to provide for a regulatory environment in which Iowa's credit unions can prosper, operate in a safe and sound manner, and meet the financial service needs of their members. By providing a safe and sound regulatory environment, we safeguard the interests of credit union depositors and shareholders. Presently there are 154 credit unions in the state. While the number of credit unions is declining, the industry is not losing members or assets and through mergers, the members are gaining additional services. Credit unions at risk are closely monitored by problem case examiners and Letters of Understanding are put in place between the credit union and the Division to resolve problems identified before further administrative action is required.

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Highlighted Measure:

Percent of complaints resolved within 30 days of receipt.

 

Data Source: Credit Union Division Database Reporting System

Updated 5/1/08

GRAPH - Complaints Resolved in 30 Days

Why this is important:
The Credit Union Division provides a regulatory environment to safeguard the interests of credit union depositors and shareholders. Prompt and timely resolution to member complaints monitors the effective administration and execution of the laws relating to credit unions.


What we're doing about this:
Each complaint is initially assessed to determine if the complaint requires assignment of an examiner to conduct an investigation. If assigned, the examiner is expected to respond and investigate the complaint within 20 days. At the conclusion of the complaint, the findings are sent to the credit union and the complaintee in written correspondence.

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Highlighted Measure:

Percent of state chartered credit unions required by statute to be examined.

Data Source: Credit Union Division database reporting system

Updated 11/7/07


GRAPH - Number of Credit Union Examinations Performed by Division Examiners

Why this is important:
By providing a timely examination program, we safeguard the interests of credit union depositors and shareholders. Presently there are 154 credit unions in the state. While the number of credit unions is declining, the industry is not losing members/assets and that through mergers, the members are gaining additional services.


What we're doing about this:
Credit unions at risk are closely monitored by Problem Credit Union Examiners and Letters of Understanding are put in place between the credit union and the Division to correct problems identified before a merger becomes necessary rather than for the reason of additional services to members.

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