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LEADERSHIP AGENDA

Operational Scan

OPERATIONAL SCAN

DEPARTMENT PERFORMANCE

DEPARTMENT PERFORMANCE

Commerce - Banking

Thomas B. Gronstal, Superintendent

Mission Statement:
Protect the interests of those doing business with banks and other financial services providers by ensuring safety, soundness and adherence to the laws and regulations of Iowa.

Measures:
Financial institutions in compliance
Charter banks: examined timely
Financial institutions: examined per statute
Financial Institutions: complaints resolved timely
New Business Development
On-line License Renewals

MORE DEPARTMENT PERFORMANCE

  • Download PDF document  Performance Plan - How we measure our progress

  • Download PDF document  Strategic Plan - How we plan for progress

  • Download PDF document  Performance Report - How we report our progress

  • Department Home Page - Learn more about this department

Highlighted Measure:

Percent of Iowa chartered Banks operated in a safe and sound manner and in compliance with applicable laws and regulations.

Data Source: Dept. of Commerce, Division of Banking

Updated 5/1/08


GRAPH - State Charted Bank CAMELS Composite Ratings

Why this is important:
Composite ratings are based on a careful evaluation of an institution's managerial, operational, financial, and compliance performance. The six key components used to assess an institution's financial condition and operations are: capital adequacy, asset quality, management capability, earnings quantity and quality, the adequacy of liquidity, and sensitivity to market risk. The rating scale ranges from 1 to 5, with a rating of 1 indicating: the strongest performance and risk management practices relative to the institution's size, complexity, and risk profile; and the level of least supervisory concern. A 5 rating indicates: the most critically deficient level of performance; inadequate risk management practices relative to the institution's size, complexity, and risk profile; and the greatest supervisory concern. The composite ratings are defined as follows:

Composite 1 Rating - indicates strong performance and risk management practices, and any weaknesses are minor and can be handled in a routine manner. These credit unions give no cause for supervisory concern.
Composite 2 Rating - reflects satisfactory performance and risk management practices, areas of weakness may be present but are considered minor and if left unchecked could develop into greater concern. These credit unions have minor supervisory contact.
Composite 3 Rating - represents performance that is flawed to some degree and risk management practices may be less than satisfactory, credit unions require more than usual supervisory attention to address deficiencies.
Composite 4 Rating - refers to poor performance of serious supervisory concern that, if left unchecked, would be expected to lead to conditions that could threaten the viability of the credit union, and weaknesses and problems are not being satisfactorily resolved.
Composite 5 Rating - considered unsatisfactory performance that is critically deficient and in need of immediate remedial attention, weaknesses and severity of problems are beyond management's ability or willingness to control or correct, and these conditions directly threaten the viability of the credit union. These credit unions have a high probability of failure, are under continuous supervisory scrutiny and involvement, and will likely require emergency assistance, liquidation, merger or acquisition.

What we're doing about this:
All financial institutions chartered and licensed by the Iowa Division of Banking are examined within statutory timelines and assigned a CAMELS rating.

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Highlighted Measure:

Percent of state chartered banks examined within statutory time limitations.

Data Source: Dept. of Commerce, Division of Banking

 

Updated 5/1/08

GRAPH - State Chartered Banks Examined Within Statutory Time Limitations

Why this is important:
All financial institutions chartered and licensed by the Iowa Division of Banking are operated in a safe and sound manner ensuring their safety for the citizens of Iowa. Pursuant to Section 524.217 of the Iowa Code, every state chartered bank must be examined at least once during each two-year period.

What we're doing about this:
Continue to meet its statutory requirements of 524.217.

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Highlighted Measure:

Percent of state licensed non-depository financial institutions required to be examined by statute examined.

Data Source: Dept. of Commerce, Division of Banking

 

Updated 5/1/08

GRAPH - Financial Institutions: Examined Per Statute

Why this is important:
All financial institutions licensed by the Iowa Division of Banking are operated in a safe and sound manner ensuring their safety for the citizens of Iowa.

What we're doing about this:
Continue to meet the statutory requirements.

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Highlighted Measure:

Percent of complaints against licensed non-depository financial institutions resolved within 30 days.

Data Source: Dept. of Commerce, Division of Banking

 

Updated 5/1/08

GRAPH - IFinancial Institutions: Complaints Resolved Timely

Why this is important:
Iowa residents deserve to receive a timely response from entities that are licensed to conduct business in the state. It is felt that 30 days is a reasonable time for a licensee to respond to a consumer complaint.

What we're doing about this:
The finance bureau was re-organized in February 2005 in an effort to coordinate the decision to grant a license renewal with a company's ability to resolve complaints in a timely manner. Individual performance expectations have been established and clearly communicated. Several measures within the complaint process have been established which will help the individual better understand where improvement is needed in the process to reduce the number of days from receipt of a complaint till it is resolved.

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Highlighted Measure:

Percent of license applications processed within 30 days.

Data Source: Dept. of Commerce, Division of Banking

 

Updated 5/1/08

Qtr 3 Note: transitioning to a new system.

GRAPH - License Applications Procssed Within 30 Days

Why this is important:
Businesses seeking a license to conduct business in Iowa are able to begin offering their services to the public sooner when their license applications are approved quickly.

What we're doing about this:
The finance bureau was re-organized in February 2005 in an effort to coordinate the licensing/renewal decision with a company's ability to resolve complaints in a timely manner. As of the third quarter 2008, IDOB has transitioned approximately 25% of the licensing application/renewal process to a third party online system.

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Highlighted Measure:

Percent of on-line license renewals.

Data Source: IowaInteractive - calendar year quarterly report

 

Updated 2/14/08

GRAPH - On-Line License Renewal for Professionals

Why this is important:
The Professional Licensing Bureau has the responsibility of protecting the citizens of Iowa in their dealings with members of the professions under its jurisdiction: Accountants, Architects, Engineers and Land Surveyors, Landscape Architects, Real Estate Brokers and Salespersons, Real Estate Appraisers and Interior Designers. The bureau regulates 30,000 licensees, receives and investigates 125 complaints, conducts 200 Trust Account audits, administers uniform national exams to more than 2000 candidates yearly, registers approximately 1000 new individuals yearly, and renews 13,000 individuals and firms annually.

The Professional Licensing Bureau has implemented on-line license renewal for the professions. The goal is to have 100% renewal on-line. The on-line license renewal process is an efficiency measure that will allow a reduction in the amount of personnel time, office supplies, and postage currently being expended for this process and will give the professional a more expedient response from the bureau. When license renewals are not delayed it assures a more safe profession for the citizens of Iowa.

What we're doing about this:
The Professional Licensing Bureau is continuing to work with Iowa Interactive and the division's IT staff to make the current on-line license renewal system more reliable. Reliability has been a problem with the current system and it is believed that this has caused a lower percentage of those renewing on-line.

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