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LEADERSHIP AGENDA

Operational Scan

ECONOMIC INDICATORS

DEPARTMENT PERFORMANCE

DEPARTMENT PERFORMANCE

Civil Rights Commission

Kristin Johnson, Director

Mission Statement:
To end discrimination through effective enforcement of the Iowa Civil Rights Act.

Measures:
Average time to process a case

MORE DEPARTMENT PERFORMANCE

  • Download PDF document   Performance Plan - How we measure our progress

  • Download PDF document   Strategic Plan - How we plan for progress

  • Download PDF document   Performance Report - How we report our progress

  • Department Home Page - Learn more about this department

Highlighted Measure:

Average Number of Days from Case Filing to Case Closure

Data Source: Iowa Civil Rights Commission

 

Updated 12/20/2016

GRAPH - Average time to process a case

Why this is important:
It is in everyone's interest for cases to be handled in a timely manner.

What we're doing about this:
Staff are assigned to screening as necessary to keep turn around on screening inventory to less than 120 days. Changes were made to the case processing system from the beginning of the administrative process through the investigative process to increase efficiency of case processing.

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