
Administrative Services
Mollie Anderson,
Director
Mission Statement:
To provide high-quality, affordable infrastructure products
and services to Iowa government customers in a manner
that empowers them to provide better service to the citizens
of Iowa and support the State of Iowa in achieving economic
growth."
Measures:
Agency budget funded by charges to
customers (%)
Amount of income offset (bad debt)
revenue collected by State government
State employees in the deferred compensation
program (%)
Sole source acquisitions approved by
the Department of Administrative Services
Computer system reliability (%)
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Performance Plan - How we measure our progress
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Strategic Plan - How we plan for progress
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Performance Report - How we report our progress
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Highlighted
Measure:
Total agency budget dependent
upon customer spending decision
(%)
Data Source:
Department of Administrative
Services, Finance
5/7/07 - No new data |
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Why
this is important:
This graph indicates that DAS is increasingly
funded directly by customer agencies that are
purchasing DAS services and products, and that
DAS is providing more services to customers
on a fee-for-service basis. Fee-for-service
funding is a means of reducing financial support
directly appropriated from state funds.
What we're doing about this: Consistent with entrepreneurial management, the department is offering new and additional services to various customers on a fee for service basis. The department is also expanding its customer base.
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Highlighted Measure:
Amount of income offset revenue
(delinquent money owed to state
and local governments) collected
by State government
Data Source:
Department of Administrative
Services, State Accounting
Enterprise
Updated Annually
Updated 8/1/07 |
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Why
this is important:
This measure indicates the annual amount of delinquent
payments recovered by the state that are owed
to state government and local governments, such
as child support and back taxes. This is accomplished
by "offsetting" (withholding) money from tax
refund payments, vendor payments and lottery
payments to individuals and to vendors. This
is a cost-effective method to make sure individuals
in debt to government make payments on their
debt, so that burden isn't passed on to the taxpayers.
What we're doing about this:
The Department of Administrative Services (DAS)
advocated for legislation in the 2006 session
to expand the income offset program to all political
subdivisions. This legislation is now in effect,
and government entities at all levels are
able to take advantage of this efficient and
cost-effective method to collect money
owed. The amount collected in FY07 is down primarily for two reasons:
1) the elimination of the video lottery, and
2) the reduction of the withholding percentage
for income tax withholding.
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Highlighted Measure:
State employees in the deferred compensation program (%).
Data Source:
Department of Administrative
Services, Human Resource
Information System; and Community-based
Correctional Units
Updated Annually
Updated 8/10/07 |
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Why
this is important:
The goal of the deferred compensation program
is to help state employees and their families
prepare financially for retirement. This not
only helps the employee/family, but taxpayers
as well, since those who can provide for themselves
are less likely to need state assistance.
What we're doing about this:
The state's employer match contribution program has
been an incentive for increased employee participation.
DAS staff continues to make improvements to the
program to make it more appealing to employees.
The program is being actively marketed via seminars,
website and brochures.
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Highlighted Measure:
Sole source acquisitions approved
by the Department of Administrative
Services
Data Source:
Department of Administrative
Services, General Services
Enterprise
Updated 2/1/08 |
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Why
this is important:
This measure indicates the limited number and
value of state acquisitions (purchases) approved
by the Department of Administrative Services
(DAS) that are outside of a formal competitive
bidding process. Sole source acquisitions are
permitted when a single vendor is the only
provider of a unique product or service necessary
for the operation of a state program or in
an emergency. Reducing the number of sole source acquisitions
increases the opportunity for state government
to acquire products and services at lower,
competitive prices.
What we're doing about this:
To the extent possible, DAS is actively seeking and
soliciting qualified vendors to competitively
bid on various goods and services contracts,
thereby reducing the extent to which sole source
acquisitions are needed.
While the total number
of sole source approvals decreased, the total
dollar amount increased. The increased dollar
amount resulted from the approval of the sole
source upgrade of the state's existing Printak/Motorola
Automated Fingerprint Identification System
(AFIS). The cost for AFIS is $3.9 Million.
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Highlighted Measure:
State Government's Computer
system reliability.
Data Source:
Department of Administrative
Services, Information Technology
Enterprise Monthly Statistical
Reports
Updated 2/1/08 |
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Why
this is important:
This is a measure of the percentage of time the State's major computer
systems are available electronically to users.
A high percentage is an indicator of the reliability
of the State's primary computer system and
the webhosting system for government pages.
What we're doing about this:
DAS has implemented monitoring tools for quick detection and resolution
of computer system issues. Steps have also been
taken to improve facility cooling to better ensure
hardware is well maintained for optimum service.
Also, most computers now have "fail over" capability,
which means if a device should fail, a second
device picks up so the service is not lost.
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